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Datafuel News

Datafuel WinFMS Version 9 Released

01-Dec-2012

Datafuel has just released its new WinFMS Version 9 software.  

WinFMS V9 contains a range of new features including several that operate in conjunction with new console hardware options.

The release of the software had been delayed due to the complexity of verification testing.
 
Some of the new capabilities include, configurable fuel facility dashboard, integrated tank gauging, automated vehicle interface, better remote diagnostic tools and much more.

The WinFMS V9 software will be supplied to ALS customers in phases to ensure technical support availability.

For more information please call Datafuel Service Department on 02 88779400.

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Datafuel Vehicle Automation System (VAS) Rolled Out

05-Oct-2011

Datafuel has rolled out its new Vehicle Automation System. This comprises onboard “Vehicle Unit” (VU) which electronically records Fleet Number and Odometer reading with data transferred to console via upgraded reader. 

Several hundred “Vehicle Units” have now been installed working at multiple customer sites. 

Extensive field-testing with co-development customers has ensured a reliable product offering.

One of the benefits of implementing a Datafuel system is the reduction in administrative errors compared with written records. Recent implementation of the VAS technology at one site, which previously used manual log sheets, revealed the following:

-         Identification of errors in the accuracy of vehicle odometers
-         A 5% error rate in transaction data records

These errors were eliminated after the installation of the Datafuel VAS.

The VAS accuracy revealed other issues involving manual service processes and the electronic recording enabled accurate and easy data transfer to back office applications.

Datafuel’s VAS can be used in multi-diesel pump/single Adblue pump configurations, and can also integrate with a number of site access control systems.

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Datafuel Customer Satisfaction Survey Finished

22-Nov-2010

The Datafuel 2010 customer satisfaction survey has now been completed. Original survey forms are available for review at the Datafuel Sydney office.

We would like to thank everybody that participated in the survey. Through your feedback we have a clearer understanding of how the systems are performing in the field, the quality of service you receive and what we can do to do better in future.

It is pleasing to advise both system reliability and service received an average 8 out of 10 rating. That said there is room for improvement with several customers needing immediate assistance. 

It was also clear that the new systems with contactless keys and sealed enclosures are substantially more reliable than the older consoles with insert key readers. The majority of service related issues were due to pump issues, PC equipment and IT network failure, facility damage or changed staff/training factors.

Datafuel customers can access survey results by logging into OEM Equipment/Supplemental.

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