+61 2 8877 9400
|Support Documentation & Tools|
|WinFMS ALS Releases|
|MK 1 Console|
|OEM Equipment & Supplemental|
|Console Add Ons|
|Annual License and Software Support Agreements (ALS)|
|Hardware Maintenance Agreements|
Customers can access a range of Datafuel documentation and support tools.
If you are having system problems and require service department assistance you can submit a
“Free Reasonable Use” telephone support is available for ALS and maintenance customers and is chargeable for non-ALS customers. Customers with maintenance and or ALS support agreements are given priority.
Customers can download WinFMS software updates and patches. The download facility is available to current Annual License and Software Support (ALS) customers.
Datafuel provide a range of maintenance support agreements including software (ALS), silver, gold and custom. Customers with support agreements are given priority telephone and field support.